Help

We would love to hear how you go, and we will help with any problem: heath@turbosoft-sydney.com

Getting started

1. Open the app and tap Get started.
2. Type your child's first name or a nickname.
3. Choose the facts to practise, such as making 10 or the 2 and 5 times tables. A few sets at a time is plenty.
4. Hand it over. Your child taps Start and answers about 10 questions: around five minutes.
5. Come back tomorrow. A little every day works better than a lot at once.

Common questions

Where are the grown-ups' settings? Tap Grown-ups at the top of your child's screen and type the number shown in words. The question is there to keep children out.

Why does the same fact keep coming back? Facts your child misses come back the next day, and once later in the same round. Facts they know come back less and less often: after 2 days, then 4, 8 and so on.

When does a fact count as learnt? When it has been answered right on three different days. So in the first week nothing shows as learnt yet, even if every answer is right. That is on purpose: knowing a fact tomorrow matters more than knowing it five minutes from now.

What does the plant show? Each fact your child has answered right grows a leaf, which turns darker green once the fact is learnt. When every fact in a set is learnt, the plant flowers. The plant never shrinks.

There is no sound. Turn the volume up with the buttons on the side of the device. In the grown-ups' area, open your child's Settings and check that Sound is on.

Can I turn off the confetti? Yes: turn on “Remove animations” (Android) or “Reduce Motion” (iPhone and iPad) in the device's accessibility settings. The sounds and ticks stay.

Is there a time limit? No. There is an optional timer in each child's Settings; it is off unless you turn it on, and it only counts the seconds on each question, with no limit.

Can more than one child use it? Yes. In the grown-ups' area tap Add a child. Each child has their own facts, progress and plant.

We have a new phone or tablet. In the grown-ups' area on the old device, tap Move to another device and copy the code. On the new device, tap “I have a code from another device” on the first screen, or use Move to another device, and paste it in. Progress is kept only on the device, so do this before deleting the app.

How do I start a child again? In the grown-ups' area, open their Settings and tap Remove, then add them again.